For all closeout sales:
We can accept returns on any unused gear. We can offer either a full refund or exchange. If you would like to return an unused item, please start by filling out a ticket here. After submitting the ticket, you will be issued a 4 digit number- please write this number on the box when you send the item back for us. Make sure to clarify whether you would like a refund or a replacement if possible.
Due to the substantial price discounts offered on closeout items, we cannot offer the outstanding warrantee policy offered on 1st quality IR products. When you receive your closeout item PLEASE LOOK IT OVER CAREFULLY. Make sure it fits you or your boat, and that all parts on the item meet your expectations. If not, return the item in an unused condition.
For all IRS and Repair kit sales:
If you ever have any problem with these products due to a manufacturer flaw, please feel free to contact us.